Which of the following is NOT a guideline for counselors using the telephone?

The correct choice is rooted in the importance of maintaining confidentiality and professionalism in all communications with clients. Speaking freely to clients without ensuring privacy contradicts the ethical obligations counselors have regarding confidentiality. Counselors must remain vigilant about the security of the medium through which they communicate.

When using the telephone, particularly in a professional setting, it is critical to prioritize client confidentiality. This includes being mindful of the environment from which one is speaking, as telephone conversations can be overheard. Guidelines emphasize the need to exercise caution and set firm boundaries to safeguard sensitive information.

On the other hand, exercising caution, setting firm boundaries, and disclosing confidentiality limits are all considered best practices when using telephonic communication with clients. These practices help ensure that clients are aware of the risks associated with discussing private matters over the phone and help maintain the integrity of the counseling relationship.